PASSENGER TRANSPORTATION AND SERVICE CONTRACT 

1-Parties:DREAMWAY TURİZM OTO.TİC.SAN.A.Ş. It will be referred to as “DREAMWAY TRAVEL”.

The person/or the person whose name and surname are specified in the reservation will be referred to as "GUEST".

2-Subject:This contract has been made between the GUEST and DREAMWAY TRAVEL. This contract is drawn up for the service sales made by telephone or electronically of the services whose qualifications and sales conditions are specified on the dreamwaytransfer.com website and covers the rights and acquisitions of the parties. With this agreement, the parties have agreed to provide transfer service from addresses or hotels determined by them before and after the flight to airports and/or vice versa, and to perform this service by DREAMWAY TRAVEL for a fee, within the framework of the following contractual conditions.

3-Service and Payment Information: The contract fee is the figure specified in the reservation confirmation form.

- Requests for different points in the private transfer service other than the route(s) specified in the reservation; If it is on the route and without waiting, it is included in the price; if it is not on the route, the amount determined by DREAMWAY TRAVEL for each different point is paid by the passenger.

– DREAMWAY TRAVEL has the right to make changes to the transfer vehicle when necessary, without notifying the GUESTS and without any fee changes. If the GUEST does not accept this change, he has the right to cancel his reservation and receive the full amount paid. In this case, the GUEST has no right to compensation.

- With this agreement, the GUEST authorizes DREAMWAY TRAVEL to collect the service fee with the credit card information entered in the system. DREAMWAY TRAVEL system is encrypted with 3D Security and the consumer is responsible for the credit card information he/she enters.

 - The invoicing period for the purchased service is V.U.K. 7 days, including the date of purchase, provided that no month is skipped as required.

Service Type: - One-way transfer - Two-way transfer - Vehicle allocation with driver - Private Tour options

4-Vehicle Type:Vehicle types chosen by the GUEST,

- Sedan vehicle (Different brand and model options)

- VIP vehicle (Vito / Caravella)

- Minibus (Crafter / Sprinter)

- Midibus - Bus

 5-Payment method:- Our payment options that our GUESTS can choose,

- Cash (Payment to the driver in the vehicle)

- Bank (Money Transfer / EFT to company accounts)

- Credit Card (online Payment via website)

6-Number of People:GUESTS must specify the number of people.

7-General Provisions:Passengers are required to wear seat belts for traffic laws and life safety. Even if the GUEST is not able to sign this contract for any reason by purchasing it with a debit or credit card, he/she is deemed to have learned the contract terms that will be valid between the parties through the website or advertisements and has accepted to receive the service in the written terms in the contract. In order to benefit from the service that is the subject of this contract, the GUEST must make a reservation at least 6 (six) hours before the service time. On religious and national holidays, New Year's Eve and public holidays, a reservation must be made at least 48 (forty-eight) hours before the transfer time. The reservation can be canceled by the customer up to 6 hours in advance. In this case, the customer will be refunded. Service fee will not be refunded for later reservation cancellations. The route to be followed during the service from the departure point to the arrival point; It is determined exclusively by DREAMWAY TRAVEL, taking into account traffic, road conditions and other criteria. In transfer services other than allocation and tour services, the customer does not have the authority to change this route. In this context, requests from the passenger to stop at a different location between the determined routes and to wait for a while at this location are unacceptable. DREAMWAY TRAVEL is only obliged to transport the customer from one point to a specified point, from the point to the airport or from the airport to a specified point. DREAMWAY TRAVEL is the consumer's The customer must allocate a vehicle suitable for the number of passengers and luggage volume determined when purchasing online. DREAMWAY TRAVEL; The Company undertakes that all the vehicles it will allocate to the service subject to this contract will be fully insured, that the periodic maintenance of the vehicles will be completed completely, and that the necessary materials such as spare wheel, first aid kit, fire extinguisher, reflector will be available in the vehicle. DREAMWAY TRAVEL will not be responsible for any physical or material damage to the GUEST or damage to the transported goods due to any traffic accident or other reason that may occur during the service. The GUEST irrevocably accepts and declares in advance that in such a case, DREAMWAY TRAVEL will not have any liability arising from Article 66 of the Code of Obligations and other provisions of the legislation. The articles of this agreement that impose liability on DREAMWAY TRAVEL are reserved. Despite the allocation of a vehicle suitable for the transfer service, if the number of people and the amount of luggage determined by the GUEST at the time of purchase are exceeded, the transfer is carried out without exceeding the legally determined transportation limits of the vehicle. Passengers or luggage exceeding legal limits will not be accepted into the vehicle. If the GUEST gives up the transfer service for this reason, no refund will be given. It is not done. The GUEST is obliged to prove to the DREAMWAY TRAVEL personnel in the vehicle at the transfer point that he is the customer purchasing the service, with identification documents issued by legal authorities or a reservation document. A GUEST who does not fulfill this obligation will not be transferred. In cases where a transportation service has been booked by the GUEST in advance but occurs due to changes in flight schedules or operational cancellations and/or other delays, the GUEST is obliged to inform DREAMWAY TRAVEL by phone via WhatsApp or by sending an e-mail to https://www.dreamwaytransfer.com/. In case of delay or delay of more than 3 hours, DREAMWAY TRAVEL has the right to change the terms of service without notifying the GUEST. In this context, if the flight is canceled for any reason, the GUEST must notify DREAMWAY TRAVEL about the cancellation of the flight by documenting the cancellation by phone, WhatsApp or by sending an e-mail to https://www.dreamwaytransfer.com/, and if the transfer It is the GUEST's responsibility to load and collect the luggage completely and completely from the vehicle. DREAMWAY TRAVEL is not responsible for the loss or damage of items forgotten by the GUEST in the vehicle during the transfer. However, if the forgotten item is noticed by DREAMWAY TRAVEL staff later, it will be delivered to the specified address within the provincial borders of Antalya, upon the request of the GUEST, on the same day, for an extra service fee. DREAMWAY TRAVEL is not responsible for carrying sacks, crates and similar items that may damage the vehicle as baggage during the service. Each passenger has a luggage allowance of 20 kg per person. In case of any baggage loss or damage caused by DREAMWAY TRAVEL, the service fee will be paid to the passenger as material and moral compensation for the items previously purchased from the passenger and whose value has not been declared. The GUEST accepts, undertakes and declares that there are no flammable, flammable, narcotic, liquid, odorous, radioactive or any substances that are prohibited to be carried and kept by Turkish Republic Laws in the luggage subject to transfer. Presence of the items listed in the luggage If it is noticed by the driver, the luggage in question will not be accepted in the vehicle. If the transfer cannot take place during the unloading of the mentioned items from the baggage or if the GUEST cannot catch the flight due to lost time, no refund will be made. Additionally, in this case, the GUEST cannot claim any rights or receivables under any name against DREAMWAY TRAVEL. In the trunk; If the presence of the substances listed above is noticed, the situation will be immediately reported to the competent authorities by DREAMWAY TRAVEL. The presence of the items listed is not noticed by the driver; If detected by law enforcement officers during the transfer by stopping and searching; Any damage or loss that DREAMWAY TRAVEL may incur due to this reason will be immediately covered by the GUEST in cash and in full. The GUEST's pet transfer requests and the type of pet to be transported will be notified by the GUEST when purchasing the service online. Animal transfer cannot be made without this notification. Animal transfer cannot be made alone without an adult GUEST. The animal to be transferred under these conditions can only be transported in its private cage, in the section designated by DREAMWAY TRAVEL staff within the vehicle, with all responsibility belonging to the GUEST. T.R. It is not possible under any circumstances to transfer animals whose acquisition, possession or transfer is against the law. From a certain point to the airport in transfers; Declares and undertakes that the vehicle allocated for DREAMWAY TRAVEL will be at the specified point at the transfer time. A delay of 15 (fifteen) minutes from the transfer time will be considered a reasonable delay. In case of delay exceeding 20 (TWENTY) minutes, the GUEST does not have to wait for the vehicle. In this case, the transfer fee is refunded to the GUEST. At transfer points such as housing estates and public housing; DREAMWAY TRAVEL is not responsible if the delay of 15 (fifteen) minutes is exceeded due to site security guards preventing the vehicle from entering the site. If 15 (fifteen) minutes are exceeded and the GUEST does not wait for the vehicle, no refund will be made. GUESTS must be present with their luggage at the designated point at the transfer time. If the GUEST is not ready at the transfer point at the transfer time, the vehicle allocated from DREAMWAY TRAVEL is obliged to wait for the GUEST for 15 (fifteen) minutes. If the GUEST does not reach the designated point with their luggage after 15 (fifteen) minutes, the vehicle has no obligation to wait any longer. At the transfer point, DREAMWAY TRAVEL personnel are not obliged to leave the vehicle, carry luggage, a pet cage, or accompany the passenger to be transferred to the vehicle. Children under the age of twelve will not be transferred without an adult companion. Transfer of the companion back to the point where he was taken from, It depends on purchasing the return service on the website. If a wheelchair transfer is requested along with the GUEST to be transferred, this will be notified by the customer when purchasing the service online. If the GUEST specifies it when purchasing the service, DREAMWAY TRAVEL will place one baby seat in the vehicle to be allocated. In cases where the service subject to this contract is disrupted or cannot be provided due to weather and road conditions, vehicle malfunction, sudden health problem of the customer or driver, checks to be carried out by law enforcement officers during the transfer and other reasons, and in cases where the passenger cannot catch the flight for these reasons; DREAMWAY TRAVEL is only obliged to refund the prepaid service fee to the GUEST. The provisions of this agreement stipulating situations in which no refund will be made are reserved. GUESTS accept, undertake and declare that, apart from the refund obligation, DREAMWAY TRAVEL has no obligation to compensate for the flight It is left in the nearest residential area in accordance with the rules. In such a case, no refund will be made. During the transfer of the GUEST; DREAMWAY TRAVEL has no such obligation if the item is forgotten or if the item is returned to the point where it was taken for any other reason and requests the transfer to be completed. It is up to DREAMWAY TRAVEL's preference to fulfill this request of the GUEST as much as the vehicle's work schedule allows. In such a case, DREAMWAY TRAVEL is not responsible for the GUEST not being able to catch the flight or suffering any other damage, and no refund will be made. If the passengers or animals carried in the vehicle experience any health problems during the transfer; DREAMWAY TRAVEL staff is obliged to immediately transfer the passenger to the nearest health unit. The passenger's contrary request does not bind DREAMWAY TRAVEL personnel. The closest health unit may be public health institutions or private health institutions. DREAMWAY TRAVEL is not responsible for any death, physical damage, material or moral damage that occurs during and after the transfer of the passenger/animal with health problems to the nearest health unit. At the end of the transfer, the GUEST is obliged to sign the notification document stating that he/she has purchased the service and reached the destination. Upon the request of the GUEST, the invoice for the service provided will be sent by DREAMWAY TRAVEL to the address specified by the GUEST.

8-Force Majeure:Force majeure of any kind and nature not caused by the parties themselves, natural events, adverse climatic conditions, social events, public movements, events occurring due to negative developments in working life, all kinds of legal or illegal employee or employer actions, strikes, In case they are unable to fulfill their obligations under this agreement as a result of lockouts, union movements and work slowdowns, war, armed conflict, revolution, declaration of martial law or state of emergency, intergroup conflicts and riots. This agreement will remain suspended until the end of the situations/negative effects listed. The contract will come into force again when the situations/negative effects listed are 

over. Failure of the parties to fulfill their obligations as a result of force majeure does not entitle the other party to termination or compensation.

9-Cancellation Conditions and Other Provisions:The campaign product purchased by the GUEST cannot be cancelled, changed or refunded for any reason. Applications made to the bank or DREAMWAY TRAVEL for cancellation and refund requests of reservations whose date and time have passed are invalid.

10-Authority:In case of any disputes arising from the implementation of this agreement, Turkish Laws will be applied and Antalya Courts and Enforcement Offices will be authorized.

11-Effectiveness:Passenger(s) who do not have a signature on the contract but receive the service subject to the contract are deemed to have accepted the provisions of the contract when the third parties they appoint to register on their behalf read and sign this contract. This contract has been drawn up in 2 copies and signed by the parties, and in case of disputes arising from the contract, the Road Transport Law No. 4925 and other Turkish legislation articles shall apply. Antalya courts and enforcement offices are authorized. I have read, understood and accepted the entire contract drawn up on our behalf, the date and time of departure, the road transport law no. 4925, and the information on the website and received a copy of it.

The person who signs on behalf of the service recipient(s)

 Name-Surname/Date/Signature; Signed on behalf of DREAMWAY TRAVEL

Name-Surname/Date/Signature; dreamwaytransfer.com